Return, Refund & Cancellation Policy

At Triveni Car Shingar, we strive to provide our customers with the best shopping experience. If you are not completely satisfied with your purchase, we’re here to help with easy returns, refunds, and cancellations.

1. Return Policy

✅ Eligibility for Returns:

  • Products can be returned within 7 days of delivery.
  • Items must be unused, in original packaging, and in resalable condition.
  • Certain products like customized items, clearance sale products, and consumables (e.g., cleaning supplies) are non-returnable.

✅ How to Initiate a Return:

  1. Contact our support team at info@trivenicarshingar.com with your order details.
  2. We will review your request and arrange for a pickup if eligible.
  3. Once the item is received and inspected, we will process your refund or exchange.

✅ Return Shipping:

  • If the return is due to a damaged or defective product, we will cover the shipping cost.
  • If returning for other reasons (e.g., change of mind), the customer may be responsible for return shipping charges.

2. Refund Policy

✅ Refund Process:

  • Once we receive your returned item, we will inspect it and process your refund within 7-10 business days.
  • Refunds will be credited to your original payment method.

✅ Refund Mode:

  • Online Payments: Credited to the original payment source (Bank, UPI, Credit/Debit card).
  • Cash on Delivery (COD): Customers need to provide bank details for the refund process.

✅ Partial Refunds:

  • If the product is returned with missing parts or damaged, only a partial refund may be issued.

3. Cancellation Policy

✅ Before Shipment:

  • Orders can be canceled within 24 hours of purchase for a full refund.
  • To cancel, contact us at info@trivenicarshingar.com with your order number.

✅ After Shipment:

  • If the order has already been shipped, cancellation is not possible. However, you can request a return after receiving the product.

4. Exchange Policy

  • If you receive a damaged or incorrect product, we will offer a free replacement or refund.
  • Exchanges are subject to product availability.

5. Contact Us

For any return, refund, or cancellation queries, feel free to reach out to us:
📧 Email: info@trivenicarshingar.com

We value your trust and strive to provide a smooth shopping experience! 🚗✨